Fast Dispatch Before 2pm AEST 🎉🎉 + FREE EXPRESS SHIPPING ON ORDERS OVER $100

Shipping Policy

Thank you for visiting and shopping with Bombshell Beauty Academy! Please see below for our Terms and Conditions that constitute our Shipping Policy. By placing an order with Bombshell Beauty Academy, you agree to the below terms and conditions.


WHO DO WE SHIP WITH?

At Bombshell Beauty Academy we ship with AUSTRALIA POST, as they provide the most reliable service with great customer support, including tracking with every order!


DO I GET TRACKING WITH MY ORDER?

Yes, you will receive an email containing your tracking information from Australia Post once your order has been received by Australia Post. 

If you haven’t received tracking information within 3 business days, please contact us via email at bombshellbeautyacademy@gmail.com. This will be the fastest and most efficient point of contact, as we are able to investigate this and send your all information and details a whole lot faster than any other point of contact. 


HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Whilst we endeavour to get your new goodies out to you as soon as possible, please allow 1-2 business days of processing times and 5-7 business days over peak periods which include any major sales and public holidays. Over Christmas or public holidays, longer processing times may be experienced due to most businesses being closed during this time. 


For estimated shipping times as provided by Australia Post, once your order is received by Australia Post, please refer to the table below:


EXPRESS

STATE

Most arrive within

Some items may take up to

WITHIN VICTORIA

3 Business Days

6 Business Days

TO ACT

3 Business Days

6 Business Days

TO NEW SOUTH WALES

3 Business Days

6 Business Days

TO NORTHERN TERRITORY 

4 Business Days

7 Business Days

TO  QUEENSLAND

3 Business Days

5 Business Days

TO SOUTH AUSTRALIA

2 Business Days

5 Business Days

TO TASMANIA

2 Business Days

4 Business Days

TO WESTERN AUSTRALIA

4 Business Days

7 Business Days



PARCEL POST

STATE

Most arrive within

Some items may take up to

WITHIN VICTORIA

7 Business Days

11 Business Days

TO ACT

8 Business Days

12 Business Days

TO NEW SOUTH WALES

7 Business Days

11 Business Days

TO NORTHERN TERRITORY 

10 Business Days

14 Business Days

TO  QUEENSLAND

6 Business Days

10 Business Days

TO SOUTH AUSTRALIA

6 Business Days

10 Business Days

TO TASMANIA

7 Business Days

11 Business Days

TO WESTERN AUSTRALIA

8 Business Days

12 Business Days


To check all the latest alerts and service updates, please follow the link here


Should your item not arrive within the outlined times frames above, please contact Australia Post directly and they will be able to help you with your claim. You may also like to fill out a missing parcel form to assist with your claim. You’ll need your tracking number and customer information ready. If you need help with this, please reach out to us and we will be more than happy to help. 


SHIPPING FEES

Shipping fees are calculated at checkout based on the location you wish for your goods to be shipped to and the weight of the items ordered, regardless of parcel post or express post. 


ORDERED SOMETHING INTERNATIONALLY?

We still ship our order via Australia Post, with most orders will arrive within 10-20 business days., once arrived in your country it will then switch hands to a local courier which may vary from order to order. 


To check all the latest alerts and service updates, please follow the link here


Should your item not arrive within the outlined times frames above, please contact Australia Post directly and they will be able to help you with your claim. You may also like to fill out a missing parcel form to assist with your claim. You’ll need your tracking number and customer information ready. If you need help with this, please reach out to us and we will be more than happy to help.



FAULTY, DAMAGED OR INCORRECT SUPPLY OF GOODS

We aim to produce and deliver Bombshell Beauty goods to the highest standard and quality we can possibly make, and sincerely believe that you will be more than pleased with these goods. 


This is why we can confidently offer a 100% satisfaction money-back guarantee on any of your Bombshell Beauty products* should they exhibit a fault, damage or any minor or major issue. If you do find something wrong with the product received and wish for a full refund of the purchased price, the following conditions apply: 


  • Contact our office via email and let us know what has happened to bombshellbeautyacademy@gmail.com within 48hrs of the goods being received. 
  • All products you wish to be refunded, credited or exchanged must be received by our office within 14 business days from the date of invoice. 
  • Returned goods must be as new, unused and in original packaging. 
  • A copy of the purchase invoice must be included with the returned goods along with your full contact details. 
  • It is at Bombshell Beauty Academy’s discretion, depending on the level of fault of the item(s) to offer to replace, store credit or refund the item. 
  • If the items are found to be not faulty, damaged or with any minor or major problem and you have simply changed your mind and no longer want the product, found an item cheaper somewhere else, ordered the wrong product, found a better product elsewhere, were aware of the relevant fault before buying the product, damaged the product by misusing it or used the product for a duration of time and the problem is as a result of usual wear and tear, then it is entirely at the discretion of Bombshell Beauty Academy to refund, store credit or exchange the product. 

Should an incorrect supply of goods or goods damaged on delivery be reported to our office within 2 days (48 hours) of being received. Any disputes after this time may not be rectified by our office, as stated in the terms and conditions stated above. 


*Please note this excludes our online courses and any product outside the Bombshell Beauty Academy branding 



★ Reviews ★

Let customers speak for us

183 reviews
89%
(162)
8%
(15)
3%
(5)
1%
(1)
0%
(0)
Pre-Made Fan Eyelash Extension Styling Course

Loved this course! It was a great refresher and I actually completed this before my Classic Course! Instructions were easy to follow and love your work, Kimmie! Appreciate you, girly!

M
Henna Eyebrows Course
Maria Kassiotes

Henna Eyebrows Course

Eyelash course

This course is amazing and you learn so much... I'll definitely recommend for beginners and refresh your skills

3D Faux Mink Lashes

Very easy to apply, and look stunning with or without makeup.

Love it :) some things weren't easy to understand due to spelling errors and some sentences didn't make sense, but i figured it out.
I also loved the kit, the products are fantastic and i love using them. I look forward to doing my volume/fans course.