Unfortunately we do not offer refunds at Bombshell, this is for a number of reason. We do however offer store vouchers and store credits for some in salon beauty services depending on the circumstances.
If you are having issues with eyelash extension we have a 2 day period after getting your Eyelash Extensions that we can touch them up for free if you find you’ve lost too many. It generally take 48 hours for the glue to properly adhere. So anything after this 48 hour period is unfortunately void and could be due to natural lash growth.
Online Course Refunds
Sadly we can not refund online course purchases once your order has been fulfilled and you have gained access to your online course as it is a digital product. So please choose wisely prior to purchasing your course.
If you would like to trial our courses prior to purchasing we have free trials available for your connivence.
Again sadly we can not offer a refunds if the product has been opened, swatched or used in anyway due to health and safety. Please choose your purchases wisely.
Sales are final, we do not refund for change of mind. We will only accept returns and refunds if the item arrives damaged. Lash glue is no refundable.
*clearance items marked down to faults, errors are not covered under refunds.
These procedures are implemented and there are no exceptions.
You must contact us by phone or email prior to returning any damaged, or incorrect items within 5 business days of receiving your order. Videos or photographs of the damaged/defective product are required.
The website Refund Policy are provided by legalvision.com.au