Online Course FAQS
UPON COMPLETION OF MY COURSE, WILL I BE QUALIFIED?
Our courses are Internationally Accredited, which means they are recognised worldwide after completion. This Includes Australia, The United States and The UK.
Our Certificate is legal and valid for use anywhere in Australia and also many other countries in the world to either work in a salon or start your own business.
If you are outside of Australia, you will need to check locally to see if any licensing requirements are in force as some have changed.
ONCE I’VE COMPLETED MY COURSE, WHEN WILL I RECEIVE MY CERTIFICATE?
You will find your certificate located within your student portal under the accounts menu option. If you have any issues finding this or if your certificate isn't there, please contact the academy via firstname.lastname@example.org
I’VE FINISHED MY COURSE AND RECEIVED MY CERTIFICATE, BUT THE NAME IS INCORRECT. WHAT DO I DO?
The name you have provided to us when you signed up to the course is the name that will be present on your certificate. Please ensure you have the correct spelling for this before enrolment to your selected course.
If you do happen to have incorrect spelling on your certificate, please contact the academy via email@example.com
I HAVE PURCHASED MY COURSE, BUT HAVE NOT RECEIVED MY LOGIN IN YET?
Once your purchase is complete, you will receive your login details via email. If you do not receive this within 24hrs from time of purchase, please contact the academy via firstname.lastname@example.org with your purchase order number.
We also suggest checking you junk/spam mail folder and ensuring that all spelling is correct.
DO I NEED TO HAVE PREVIOUS BEAUTY EXPERIENCE TO ENROL FOR COURSES?
There are absolutely no pre-requisites for any of our courses. Our courses have been designed for those with no prior beauty experience to get them into the Beauty Industry quickly.
Our unique step by step training program along with the subject training explains everything you need to know, from start to finish.
WHAT ITEMS AND PRODUCTS WILL I NEED TO COMPLETE MY COURSE?
As each course is different, all product requirements will be explained in each course at the beginning.
We have course kits available for our students connivence. If you'd like to source different products from your local salon supply store, thats fine too.
HOW LONG DOES IT TAKE TO COMPLETE MY CHOSEN COURSE?
Our courses are completely self paced, therefore it is dependant on the Student on how long it takes to complete these. Each course does also vary in length so this is also a factor to consider.
Many students complete our courses in 1-3 weeks of enrolment.
WHAT CONTENT DOES BOMBSHELL'S ONLINE COURSES INCLUDE?
Our courses are a mixture of Quizzes, Presentations, Assignments, Multiple choice and video lessons!
They are extremely easy to follow and packed with so much information on each subject. Our courses are specially designed to help you engage and hold the information we teach you to excel you to success in your chosen field!
I HAVE PURCHASED THE COURSE ALREADY, BUT IS IT OKAY FOR ME TO START AT A LATER DATE?
Once purchased, when you start your course is entirely up to you. Our courses are all completely self paced as to suit our students' needs.
I HAVE SUBMITTED MY ASSIGNMENT BUT IT SAYS IT IS UNDER REVIEW AND THAT I CANNOT CONTINUE UNTIL ALL PREREQUISITES ARE COMPLETE?
Your assignment is awaiting marking form our course assessors. Depending on the volume of assignments submitted this may take anywhere from 24-48hrs to be marked.
Please also note that we are closed Sundays and Mondays*, therefore any assignments submitted from Saturday evening onwards will likely not be marked until the following Tuesday. All assignments are marked in order of submission date, so please bear with us as we work to get through your assignments.
*This also includes Public Holidays.
DO YOU HAVE PAYMENT PLANS AVAILABLE FOR YOUR COURSES?
DOES MY COURSE COME WITH A KIT PROVIDED?
Our courses do not automatically come with kits provided, however you do have the option to purchase the courses as either the course only, the course with kit and the kit by itself. Look out for the drop down option box on your desired courses page.
WHAT HAPPENS IF I HAVE UPLOADED THE WRONG ASSIGNMENT?
Please contact the academy via email@example.com to rectify this.
I HAVE PURCHASED A KIT, HOW LONG DOES IT TAKE TO BE SHIPPED TO ME?
Course kits are usually shipped within 1-7 business days.
Please note due to Public Holidays and COVID-19, some delays are to be expected.
I’M HAVING TROUBLE LOGGING INTO MY ACCOUNT, IT SAYS MY CREDENTIALS ARE INVALID?
Please double check you are logging in using the Student Login button at the top of the Homepage. This is a different account to your online customer account.
If you are still experiencing difficulties with this, please clear all website cookies and caches and then try again.