Additional Online Beauty Course FAQS

Posted by Kimberley Fox on

Hey Bombshell Babes! 

We've put together a list of the most frequently asked questions by our students!

 

I have purchased the course already, but is it okay to start at a later date?

Once purchased, when you start your course is entirely up to you. Our courses are all completely self paced as to suit our students' needs.

 

I have started my course but it says I cannot continue until this date, why?

We have put these blocks in place to allow students time to let the knowledge they have learned to sink in, rather than become overwhelmed with the amount of information being taken in.

 

I have submitted my assignment but it says I cannot continue until all prerequisites have been completed?

Your assignment has been uploaded to our courses trainers, where they will asses your work and provide feedback before you can continue. In some cases, assignments will have to be re-done, this is why we ask you to wait for your assignment to be approved before you can continue. 

 

I have purchased my course, but have not received my login yet?

Your login will be sent to you via Thinkific, please double check your inbox and junk mail for this.

 

Do you have payment plans available for your courses?

Yes, we do. We have AfterPay available and Partial.ly. ( Make these hotlinks to the Afterpay and Partial.ly pages on our website, if we can)

 

Does my course come with a kit provided?

Our courses do not automatically come with kits provided, however you do have the option to purchase the course either course only, the course with kit and just the kit itself. Look out for the drop down option box on your desired courses page.

 

How can I submit my assignments to you? What if I uploaded the wrong file?

You can submit your assignments via the upload box within the course player when prompted. If you accidentally uploaded to wrong file, please give us a call on 02 6054 1758 or send us an email a bombshellbeautyacademy@gmail.com.au

 

I’ve purchased a kit, how long does it take to be shipped out to me?

Course kits are usually shipped within 3-7 business days. However due to COVID-19, some delays are to be expected. 

 

I'm having trouble logging into my account, it says my credentials are invalid?

Please double check you're logging in using the Student Login button at the top of the Homepage. This is a different account to your online customer account.

 

I Purchased the 6 day one on one course, what dates will that be running?

The course dates for your 1-1 Training is negotiated between the in Salon Trainer and the student to work out when suits best and to allow time to find models to assist.  

 

How long do assignments take to be marked?

We aim to mark these as soon as possible for you, please allow 24-48hrs for assignment to be marked as we are still working in Salon as well as working the online courses, we also at times experience an influx of courses submitted at any one time, so we do ask for a little patience when it comes to marking assignments.